Barbara S Sib

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Verified Reviewer
| map-marker Amarillo, Texas

I have not spoke to anyone yet

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Softonic - I have not spoke to anyone yet
Im having an issue with my cash pay on pair Purge it has not been loaded into my account. I spent numerous hours watching your ad and playing your game to earn a reward. I am very upset about this issue. Please give me a call back at 571-513-**** to ensure me that this app and your site and company are not one big hellacious scam.
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User's recommendation: Do your research. Make sure they’re not a scam that is what I am doing now.

Jitendra V Doj

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Verified Buyer
|

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Verified Reviewer

Softonic - Review in IT Services and Solutions category

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Softonic - Review in IT Services and Solutions category
Softonic - Review in IT Services and Solutions category - Image 2
Please My language change please my laugunge change my laugunge change my laugunge change my laugunge change my laugunge change
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Anonymous
map-marker Saint Louis, Missouri

Cancel subscription

I had subscribed to file link and by the time I realized it I saw a $39.95 fee that would be applied after a 5-day trial period. They said you can cancel but they didn't tell you where to cancel nor did they give you a phone number to cancel. So now I'm sitting here sweating bullets because I'm just two or three hours in to the trial period but I still don't know if my subscription it's going to be canceled. I started to download under the soft tonic page so I sent them an email this morning and I haven't heard anything back from them yet.
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Jim D Rqu
map-marker Sacramento, California

I like this company at the start now i would'nt recomend it to my worsed enemy.note call to say they stop the program i paid for a yr.in advance and got 3 months good use from it then my computer slow

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My update program i purchased hasnt worked for 3 months i paid one year for it and it has destroyed my laptop by slowing it down to a point i dont use it.i still have 4 months to go but it slowed down 3 months ago whats up ?? I want a refund !!!no heads up u stopped the program, nothing ??? Unproffesional on the part of a well established company ,not anymore ,i want my money back now.thank you for nothing.
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Loss:
$500

Preferred solution: Full refund

User's recommendation: Tell your customers in advance when you plan on discontinuing a program you sell a year in advance and return customers money ifso.

Melvin J Igf

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Verified Reviewer

I have a new phone and I can't log in

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New phone and old number I can't retrieve how do I log in with a new pin if I want to continue with my account that has alot of funds on it
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Preferred solution: Full access o my account

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